ICHIBAN JAPANESE TAKEAWAY
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What are Online Order Credit Points?

​We offer Gift Cards that can be used on our online store: (Catering orders, Gift Boxes, etc.). However, since our Gift Card platform and online ordering platform are two separate systems, Gift Cards cannot be used directly for online orders. If you wish to use the funds from your Gift Card value for online ordering system, you will need to convert the Gift Card balance into "Online Order Credit Points". These Credit Points can then be used on our online ordering platform to place your online orders.

Using Your Gift Card for Online Orders
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Each $1 of Gift Card Value = 1 Credit Point.
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Convert Your Gift Card Value to Online Order Credit Points

If you would like to use your gift card value in online orders, your gift card value need to be converted to online order credit points, which requires activation. Once your online order credit points are activated, you will receive a confirmation email with your credit points activation code.​ Activation occurs daily at midnight. If you need your Credit Points activated sooner, please contact our online support team for assistance.
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Important Reminder:
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Once you have converted your gift card value into credit points, please note that the converted credit points cannot be reverted back to gift card value.

1. Single Use Only: Each online order credit points code is valid for a one-time use only.

2. No Cash Redemption: The credit points are not redeemable for cash.

3. Minimum Purchase Requirement: 
To ensure you fully benefit from your online order credit points, they can only be applied to orders that meet or exceed the total value of the credit points. For example, if you have 20 credit points, you can only use them for purchases of $20 or more. Our system is designed to ensure that you can only use your credit points if your purchase meets the required minimum value. This means you will need to adjust your order to reach or exceed the value of your credit points to utilize them.
Convert Gift Card

If you want to convert your Gift Card Value to Online Order Credit Points, please click Convert To Credit Points


How to Use Your Credit Points To Placing your Online Order

Step 1: Start ordering online

Please click on any online order button on our website to be taken to our online ordering platform.
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Step 2: Select Your Item
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Choose the item you want then add it to your cart.
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Step 3: Check Out Your Order

Once you’ve added all your items to the cart, click on the 'CART ICON' at the top right. This will take you to the checkout page.​
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Step 4: Use Your Credit Points

On the checkout page, please confirm that your order is correct. In the right field near the total amount, you will see the "Add coupon code" option. Click it and enter the "Activation Code" found in the credit points activation confirmation email, then click "Apply". 
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Step 5: Minimum Purchase Requirement

To ensure you fully benefit from your online order credit points, they can only be applied to orders that meet or exceed the total value of the credit points. For example, if you have 20 credit points, you can only use them for purchases of $20 or more.
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Example (wrong case): Suppose you have 100 credit points but your order total is $15.23. Our system is designed to ensure that you can only use your credit points if your purchase meets the required minimum value. This means you will need to adjust your order to reach or exceed the value of your credit points to utilize them.
Wrong case:
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After adusted your order to reach or exceed the value of your credit points, you will see the total amount will be adjusted accordingly.​
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Step 6: Place Your Order

After applying your online order credit points "Activation Code", review your order and place the order by entering your payment details for any remaining balance. Please note: If there is no remaining balance, please select "Cash" as your payment method. Once everything is confirmed, click "Place Order".
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Step 7: Thank You For Choosing Us

Congratulations! Your order is now complete. You will receive a confirmation email with your order details and invoice. Enjoy your purchase and thank you for choosing us!
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  • Home
  • See Menu & Order
    • Order Online
  • Sushi Plater
  • Home Delivery
  • Contact Us
  • Gift Card
    • Buy Gift Card
    • Convert To Credit Points
    • Check Gift Card Balance
  • F&Q and Support
    • How to Use Gift Card?
    • How to Use Credit Points?
    • Online Support